FAQ's
How long does shipping take?
At The Future Movement, we offer flat-rate standard shipping of $99 for all orders up to $5,000 within the United States. Shipping costs are calculated based on the product subtotal, before taxes and discounts, and are non-refundable once the items have left our warehouse. Additional fees may apply for special delivery services such as missed delivery attempts or weekend delivery, which will be passed on to the customer. Once an order is shipped, it is the customer’s responsibility to track its delivery. If you wish to upgrade to White Glove Shipping, a significant surcharge applies, and service availability may vary by location within the U.S.
What is our return/refund policy?
We offer a 30-day return policy on all pieces. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure the piece is in its original condition and packaging.
Do we offer international shipping?
Yes, we offer international shipping to select countries. Shipping fees and delivery times will vary based on the destination. Please check our shipping policy for more details.
How do I care for my furniture?
Each piece of furniture comes with specific care instructions. Generally, we recommend regular dusting, avoiding direct sunlight, and using appropriate cleaning products for the material. For detailed care instructions, please refer to our customer service team.
How can I track my order?
Once you have placed your order, you will receive a order tracking number via email. You can use this number to track your order on our website.